Refund Policy for IPTV MAIN Subscription Services
Thank you for choosing IPTV-MAIN.ONLINE . We strive to provide you with the best IPTV streaming services. However, we understand that circumstances may arise where you need to request a refund or inquire about our returns policy. Please review our Refund and Returns Policy carefully for information on eligibility and procedures.
Refund Policy
Refund Eligibility:
- Refunds may be considered under the following circumstances:
- Billing Errors: If you were charged incorrectly due to a billing error on our part, we will refund the overcharged amount promptly.
- Technical Issues: If you experience technical issues or service disruptions that cannot be resolved within a reasonable timeframe, and it significantly affects your ability to use our services.
- Cancellation within Trial Period: Within 7 days of your purchase, you have the option to cancel our IPTV subscription if you are not satisfied. Then you will receive a full refund from us.
- Refunds will not be issued for subscription fees outside of the trial period unless exceptional circumstances apply.
- Refunds may be considered under the following circumstances:
Refund Request Process:
- To request a refund, please contact our customer support team at [email protected] with the subject line “Refund Request.”
- In your email, provide the following details:
- Your full name
- Email associated with your IPTV-MAIN.ONLINE account
- Subscription plan details
- A description of the issue or reason for the refund request
- Our support team will review your request and respond to you within a reasonable timeframe.
Refund Approval and Processing:
- If your refund request is approved, we will initiate the refund process as soon as possible.
- Refunds will typically be issued using the original payment method used for the subscription.
Refund Timeframe:
- The time it takes for a refund to be processed and reflected in your account may vary depending on your payment method and financial institution.
Returns Policy
As IPTV-MAIN.ONLINE primarily offers digital services, we do not have a physical product return policy. However, if you encounter issues with our services or have questions, please contact our customer support team at [email protected], and we will assist you in resolving any concerns promptly.
Contact Us
If you have any questions or need further clarification about our Refund and Returns Policy, please feel free to reach out to us at [email protected] We are here to assist you and ensure your satisfaction with IPTV-MAIN.ONLINE.
Please note that this policy is subject to change, and any updates will be posted on our website. Thank you for choosing Stre IPTV-MAIN.ONLINE amisly as your IPTV streaming provider. Your satisfaction is important to us.
Kindly ensure reading and understanding of our terms and conditions before placing the order
IPTV-MAIN.ONLINE IPTV provides IPTV Subscriptions Plans (No physical items) which allow clients to enjoy watching Live TV Channels, Video On Demand Movies, and TV Shows.
By subscribing or purchasing from us you acknowledge and agree to the below terms and conditions:
Minimum allowed age
Subscribe with us and enjoy IPTV-MAIN.ONLINE IPTV services you have to be at least 18 years old.
Allowed Connections per subscription
Each subscription allows only 1 connection.
Using more than 1 connection will result in getting your Subscription and IP suspended by the provider with no refund.
The Number of Live TV Channels & VOD
Channels and VOD are subject to change, update, or removal at any time and without prior notice.
Any change in the categories or anything included in the content can happen anytime.
IPTV-MAIN.ONLINE IPTV doesn’t have any control over the content provided or EPG or any updates that happen to them.
Subscription Cancellation
Customers have the flexibility to cancel their IPTV-MAIN.ONLINE subscription at any time, with no long-term commitments or cancellation fees. When a subscription is canceled, access to the service will continue until the end of the current billing cycle. There will be no refunds or prorated charges for the remaining days of the current billing cycle.
Unacceptable usage behavior
IPTV-MAIN.ONLINE IPTV doesn’t allow any type of re-streaming, transmit the content or distribution of any of the content provided.
Quality of the content provided
Due to the nature of IPTV and the factors it depends on such as Internet Service Provider, Internet Speed, Bandwidth, Streaming sources, and many other variables, We can’t guarantee that any of the content will be working 100% all the time, it’s possible to find issues like buffering, freezing or not working content
Therefore, ensure having high-speed internet connection and that your ISP allows IPTV servers to reduce the possibility of having issues
Please note that sharing your subscription will also result in instant termination without prior notice.
Proxy / VPN usage policy
Using Proxy / VPN applications or servers is allowed but not recommended as we have our own VPN
Unsupported Countries
Our service work anywhere in the world AS LONG AS your Internet Service Provider is not blocking our services.
Data usage charges
The client is responsible for any expenses or charges related to his data usage or internet fees
Information provided
Any information or data provided must be accurate.
You must be the owner or has the right to use the payment method used to purchase any product from us.
Adjustments to our Terms & Conditions
It’s possible that anytime and without prior notice adjust these Terms and Conditions.
Including our Privacy Policy, with or without notice to the Client. Any such alteration will be effective instantly upon open posting. Your proceeded use of our Service and this Site following any such alteration constitutes your acknowledgment of these adjusted Terms.
The number of channels and movies in the VOD library can be changed based on the update we do every week.
Pricing
IPTV Palace provided services are subject to change, and update at any time and without prior notice.
Discounts and promotions could occur anytime, in case a service purchased before the offer can’t be refunded to utilize the offer
Subscribing details
you need to follow the details and instructions before purchasing an IPTV subscription from us or in case of have any issue
Suspension and downtime
in addition to our right and conditions to terminate or disable the subscription, you confirm and agree on downtime in case of server maintenance or any update or server related issues, you will not be informed of these before they occur.
All communications and terms to be made or offered in understanding with this Agreement need to be in the English language. We have the authority and right to immediately end or limit your use of the services or access to content at any moment, without prior notice or liability, in case IPTV-MAIN.ONLINE IPTV Subscription decides in its sole discretion that you have breached any of the above terms and conditions, any law or regulation over any content including.
